Service agent
Find context, summarise a case and propose the next service step.
AI Agents for Teams
AI agents that work within your business controls.
Connect focused agents to permitted customer operations, knowledge and business tools, with clear read, draft and approval-required action tiers.
Pilot and integration status confirmed during discovery
corely / solutions/ai-agents
Capabilities
Built around the operating work, not just the record.
Each capability stays connected to customer context, ownership and the rest of the platform.
Marketing agent
Analyse campaign performance and prepare an approved draft or recommendation.
Operations agent
Review process state, exceptions and work that needs attention.
Engineering agent
Use permitted development knowledge and connected tools for focused tasks.
Permission tiers
Separate read-only, draft and approval-required actions.
Audit and evaluation
Measure quality and keep supported actions attributable and reviewable.
Connected workflow
From bounded purpose to controlled action
Define
Choose one role, outcome, user group and approved source set.
Connect
Add only the systems and permissions required for that outcome.
Evaluate
Test answers and proposed actions against real operating scenarios.
Approve
Release incrementally with logging, review and human escalation.
Enterprise fit
Integrations are explicit, not implied
CRM, Slack, Teams, GitHub, Jira, email, ERP and knowledge sources should appear as available only after the integration path is confirmed.
Explore the integration approachScoped data sources
Role and action permissions
Human approval
Provider and retention review
FAQ
Questions enterprise teams ask
Direct answers, with availability and integration dependencies kept explicit.
What is an AI agent?
An AI agent is a focused system that can use permitted data and tools to answer, draft, recommend or perform an approved action for a defined business role.
Can agents update CRM or create tasks?
They can where the connector and permission path support the action, with approval required for sensitive changes.
What data can an agent access?
Only the connected and permitted sources defined for its role and the current user.
How are actions controlled?
Through least-privilege access, separate action tiers, approval gates, logging, evaluation and human escalation.
Ready to map Corely to your operation?
Start with the workflow that matters most.
Use a focused Discovery Workshop to map systems, users, data, workflows, deployment and the first measurable release.